Frequently Asked Questions

Everything you need to know about FanForger and building fan communities. Can't find what you're looking for? Contact us.

About FanForger

FanForger is an all-in-one platform for creating and managing fan communities. It provides forums, real-time chat, member profiles, events, virtual economies, progression systems, and more - everything you need to build thriving fan communities without cobbling together multiple tools or writing code.

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FanForger is designed for anyone who wants to create or join fan communities. This includes content creators engaging their audience, fans building communities around shared interests, community administrators, and members looking for organized fan experiences. Whether you're running a small friend group or a large public community, FanForger scales to your needs.

Yes! FanForger offers a free Starter tier that includes all essential features for running a fan community. This includes forums, chat, member profiles, and basic engagement systems. Premium tiers (Pro and Enterprise) unlock advanced features like custom domains, priority support, larger storage, and additional customization options.

See FanForger pricing plans

Discord is a general chat platform that communities have adapted for their needs, but it wasn't designed specifically for fan engagement. FanForger is purpose-built for fan communities with native support for member profiles, persistent forums, virtual economies, event systems, and organized community tools. No bots to configure, no workarounds needed.

Read the FanForger vs Discord comparison

Getting Started

Creating a community takes just a few minutes. Sign up for a free account, click 'Create Community', choose your community name and theme, and you're ready to start building. You can customize your forums, set up member profiles, configure engagement systems, and invite members right away.

Start your free fan community

Not at all! FanForger is designed for everyone, regardless of technical background. Everything is configured through an intuitive visual interface - create forums, set up economies, design member profiles, and customize your community's appearance without writing a single line of code.

Yes, we offer migration assistance for communities moving from other platforms like Discord, Patreon communities, or custom forums. Contact our support team and we'll help you transfer your content, user accounts, and data to make the transition as smooth as possible.

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You can share your community's unique link directly, or use the built-in invitation system to send email invites. You control whether your community is open (anyone can join), requires approval, or is invite-only. Member management tools let you set roles, permissions, and access levels.

Features & Functionality

Member profiles are rich, customizable pages where community members showcase their interests, collections, achievements, and activity. Admins define custom fields - favorite characters, media rankings, fan theories, collections, and more. Profiles become a hub for each member's identity within your community.

View profile features

Create custom currencies that fit your community's theme (points, tokens, coins, etc.). Members earn currency through participation, event completion, or contributions. They spend it in community shops on badges, roles, or exclusive content. You control the entire economy flow.

Events are organized community activities with clear goals and rewards. From watch parties and discussion threads to creative challenges and tournaments - events bring your community together. Track participation, celebrate completions, and reward your most engaged members.

FanForger includes a flexible progression system that rewards member activity. Configure XP gains, levels, and milestones that unlock badges, roles, or special access. Whether you want casual engagement rewards or detailed ranking systems, you can customize the approach.

Yes, FanForger includes real-time chat rooms alongside persistent forums. Use chat for live discussions during events, quick conversations, or casual hangouts. Chat and forums work together seamlessly.

Customization & Settings

Yes! Pro and Enterprise plans include custom domain support. Use your own domain (e.g., myfandom.com) or a free subdomain (e.g., myfandom.fanforger.online). We handle all the technical DNS setup and SSL certificates automatically.

Extensively. Choose from pre-built themes or customize colors, fonts, layouts, and branding to match your community's identity. Upload custom banners, logos, and backgrounds. Pro users get additional customization options including CSS access for pixel-perfect control.

Absolutely. FanForger has granular permission controls. Set forums, chat rooms, and features to be visible to everyone, registered members, specific roles, or individual users. Create tiered access for supporters, moderator-only sections, or exclusive content for active members.

Security & Privacy

Yes. Each community is completely isolated using enterprise-grade security (PostgreSQL Row-Level Security). Your data is encrypted at rest and in transit. We perform daily automated backups and maintain high availability. We never sell or share your data with third parties.

You and your members retain ownership of all content created in your community. FanForger provides the platform, but your discussions, fan works, and creative content remain yours. You can export your data at any time.

Community admins have full moderation capabilities: warning systems, temporary/permanent bans, content removal, IP tracking, post approval queues, and audit logs. Appoint moderators with customizable permission levels to help manage your growing community.

Support & Community

Free tier users get community support through our Discord server and knowledge base. Pro users get priority email support with 24-hour response times. Enterprise users get dedicated support with a named account manager and faster response times.

Yes! We offer a 14-day free trial of Pro features. No credit card required to start. Experience the full feature set before deciding. If Pro isn't for you, simply continue using the free Starter plan with no pressure or payment.

Check out our guides section for tips on growing your fan community, engaging members, running successful events, and building a thriving online space for fans.

Read our community building guides

Ready to Get Started?

Create your fan community today. Free to start, no credit card required.